Duke Energy potential SCAM texts- be aware. Click for details

Monday, January 26, 2026 at 10:11 AM

Fraudulent text messages are being sent that appear to be from Duke Energy.

If you receive a text like the screenshot below, do not respond or click any links. Please share to help protect others.

We are aware of a scam targeting utility customers claiming they will be impacted by a scheduled power outage.

This message did not come from Duke Energy.

Customers should avoid clicking links or downloading attachments from businesses or individuals they do not know, and they should contact Duke Energy, at 1-800-777-9898 between the hours of 7 a.m. to 7 p.m., directly to discuss their account or visit company communications channels for the latest updates.

More information

· X: @DukeEnergy, @DukeEnergyNC and @DukeEnergySC

· Facebook: facebook.com/DukeEnergy

· Website: www.duke-energy.com

Duke Energy will communicate grid conditions through official communication channels.